Jewelry Care
JEWELRY CARE
- Wipe with a Cloth
To keep your bangles looking their best, regularly wipe them with a soft cloth. This will remove any dust or dirt that may accumulate over time. Avoid using abrasive materials or harsh chemicals, as they can damage the delicate surface of the bangles.
- Use Luke Warm Water and Mild Soap
If your bangles require a deeper clean, you can use lukewarm water and a mild soap. Gently wash the bangles with this solution, being careful not to submerge them completely. Rinse thoroughly and pat dry with a soft cloth.
- Avoid Chemicals
Chemicals, such as harsh cleaning agents or perfumes, can tarnish or discolor your bangles. It is important to avoid exposing them to any chemicals that may cause damage. When applying beauty products or cleaning agents, it is best to remove your bangles to prevent any potential harm.
- Always Dry Your Bangles
After any contact with water, it is crucial to dry your bangles thoroughly. Moisture can lead to tarnishing or corrosion, so make sure to pat them dry with a soft cloth. Avoid air-drying, as this can leave water spots or streaks on the surface of the bangles.
By following these care instructions, you can ensure that your bangles from banglesbyjoii retain their beauty and quality for years to come. Remember, these bangles are not only accessories but also cherished family traditions. Treat them with the care and respect they deserve, and they will continue to bring joy and elegance to your life.
Frequently Asked Questions
Do you allow refunds?
Unfortunately no, Bangles By Joii custom makes each order therefore there is no refunds available. However, on a case by case basis i may allow a refund in the form of store credit only. please send me a email and we can see what may be done.
I placed my order, but did not recieve a confirmation email, or any updates.
The usual answer to this question is that you did not enter your email during checkout, and would not recieve any updated or a confirmation email. Please send me a email to add one to your account to keep you updated.
OR
My confrmation email was sent to your junk folder. Simple fix, just search your spam/junk folder for Bangles By joii & usually you can find it there & mark the email as NOT SPAM for it to be moved to your inbox.
Can i change my size to my order?
Yes, as long as i have not started working on your order i am able to make the change.
IF I HAVE started working on your order, there is no way for me to change your size. Pease send a email as soon as possible for any updates.
Customer accounts & Shipping
I strongly reccomend you to make a customer account when/after placing your order so you are ble to track your order appropriately. After placing your order there is no update for the duration of the turn around time until it is ready to shi, at that time you will recieve a email with a tracking number.
Please allow 2 days for your tracking number to update! If you do not see any updates, please lt me know so i can check with USPS.